Refund Policy

Thank you for shopping with RhondaNP. If you aren’t entirely happy with your purchase, we are here to help.

Items purchased in RhondaNP’s Webstore

You may return unopened items from our webstore  (product price only, shipping fees and taxes are excluded) within 30 days of purchase.  After 30 days, no refunds will be granted.

If an item or product was purchased through one of our Affiliate Partners, please contact them directly. Each of these companies has their own refund policies and will be happy to help.

Digital Products/Programs Return Policy (Menopause University Courses)

Our general policy for digital (non-physical products and programs) is a money back guarantee for 30 days.

Menopause University (Menopause 101 Course)

There is a 30-day refund period for purchases.  However, in order to qualify for a refund, you must submit proof that you did the work and the reasons why the course did not work for you.  You must also have watched all of the course videos (our system allows us to see the amount of videos that you complete.)

In the event that you decide that your purchase was not the right decision, within 30 days of enrollment, please contact our support team at contact@rhondanp.com and let us know you’d like a refund by the 30th day at 11:59 EST.  You must include your course work with your request for a refund.  If you request a refund and do not include your coursework by the 30th day, you will not be granted a refund.

The work that you need to submit with your request for a refund includes ALL of the following items:

  • Requirement 1: In Unit 1 Lesson 3 complete and attach your “Symptom Checklist”
  • Requirement 2: In Unit 2 Lesson 4 complete and attach the “Stress Assessment”
  • Requirement 3: Tell us why this course was not a good fit for you and your menopause experience.  What expectations were not met once you were inside the program and completed the videos and assessments?

We will NOT provide refunds more than 30 days following the date of purchase.  After day 30, all payments are non-refundable and you are responsible for full payment of the fees for the course regardless if you complete the course.

PLEASE NOTE: if you opted for the 3-pay payment plan ($175/month for three months) or our 6-pay payment plan ($88/month for six months) and do not request a refund within 30 days, with the required coursework and paperwork at the time of your request, you are required by law to complete the remaining payments of your payment plan.

All refunds are discretionary as determined by CDRJ, LLC dba RhondaNP.  To further clarify, we will not provide refunds after the 30th day of you date of purchase and all payments must be made in a timely fashion.  If payments are not made on time, you agree to pay all past-due sums at a rate of 1.5% per month or the highest rate allowed by law, whichever is greater.  If you have any questions or problems, please let us know by contacting our support team directly.  They can be reached at contact@rhondanp.com

Client Responsibility

Programs within Menopause University are developed for strictly educational purposes ONLY.  Client accepts and agrees that Client is 100% responsible for their work and results from the course.  Company makes more representations, warranties or guarantees verbally or in writing.  Client understands that because of the nature of the course and extent, the results experienced by each client may vary significantly.  Course education and information is intended for a general audience and does not, nor should be construed as specific advice tailored to any individual.  Company assumes no responsibility for errors or omissions that may appear in any course materials.

Disclaimer

Information provided in Menopause University courses are for informational purposes only. The information here comes from the many years of practice and experience by Rhonda Jolliffe, FNP-BC, CTNC. This information is NOT intended as a substitute for the advice and treatment of your physician or other healthcare professional. Do not use the information provided in this document for diagnosing or treating a health problem or disease, or prescribing medication or other treatment. Always speak with your physician or other healthcare professional before taking any medication or nutritional, herbal or homeopathic supplement, or using any treatment for a health problem. Information provided in this document and the use of any products or services related to this document by you DOES NOT create a doctor-patient relationship between you and Rhonda Jolliffe, FNP-BC, CTNC. Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease. If you have or suspect that you have a medical problem, contact your health care provider promptly. Do not disregard professional medical advice or delay in seeking professional advice because of something you have read in this document.

Last updated: April 2017

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